Accessible to visitors who:









- The main entrance and pathways are step-free and accessible.
- Automatic doors are provided at the main entrance, making entry easy.
- The path to the entrance has a smooth, paved surface with a gentle slope.
- A reception or information desk near the entrance is accessible for wheelchair users.
- All internal entrances, passageways, and doors are at least 0.81 metres wide.
- Door handles can be operated without twisting or gripping motions.
- Where steps are present on-site, ramps or lifts are also available as alternative access.


















- The venue has clearly labelled, gender-neutral accessible restrooms.
- The accessible restroom door can be opened, locked, and unlocked with one hand.
- The restroom interior is spacious and accessible to wheelchair users (at least 2 metres x 1.6 metres).
- Grab rails are provided, and the toilet is at an accessible height (450-480mm from floor to seat).
- Transfer space next to the toilet is on the right side.
- Toilet paper is easily reachable, and the flush can be operated with one hand or automatically.
- The basin, taps, mirror, soap dispenser, and hand drying facilities (paper towels) are all at accessible heights.
- Staff can unlock the restroom in an emergency, and there is more than one accessible restroom available.
- An emergency call button or alarm reachable from the toilet is not available.



- Three designated accessible parking spaces are available.
- There is adequate room to transfer to a wheelchair from both driver and passenger car doors.
- Parking spaces feature a kerb cut or level entry to a footpath.
- The main entrance is within 20 metres of the nearest accessible parking space.
- The car park is well-lit at night and allows vehicles with a minimum height of 2.2 metres.
- There are no steps, kerbs, or obstacles between the parking space and the nearest exit.
















- There is a safe footpath to the entrance for people who are blind or have low vision.
- Tactile ground surface indicators are provided at the entrance and at the top of all stairs.
- All floors, ramps, and paths have non-slip surfaces.
- Contrasts in colour or texture are used on paths or stairs to assist visitors with low vision.
- Glass doors or walls are clearly marked, and large-print materials are available.
- Audio descriptions are available for video content.
- Events are held in environments that are suitable for visitors who are blind or experience low vision, with even, non-slip flooring and unobstructed pathways.
- Signage is not available in braille.




- All visitors can be notified quickly and clearly in an emergency.
- Evacuation plans include provisions for people who are deaf or hard of hearing.
- Emergency alerts include both audio and visual warnings (e.g., alarms and flashing lights).
- Captions, subtitles, or sign language are available for all video content.
- Hearing loops or assistive listening devices are available in designated areas.
- Events are held in environments that are suitable for visitors who are deaf or experience limited hearing, with clearly displayed signs or graphics.



- Activities offer a range of sensory experiences for visitors sensitive to light, sound, or touch.
- Visitors can easily step away if they experience sensory overload during activities or events.
- A quiet space and a designated breakout room are available, though the quiet space is not clearly marked.
- The venue does not play music through a speaker system and does not have areas with strong scents or fragrances.
- Indoor venues have adjustable temperature controls and can create a temperature-controlled space in response to weather changes.
- Events are held in environments that are suitable for neurodiverse visitors.
- The venue does not offer quiet hours for neurodiverse visitors.
- Service animals are welcome on the premises.
Venue accessibility summary
YES Disability is a community centre offering comprehensive accessibility. Visitors using wheelchairs and mobility scooters will find step-free access, accessible parking, and fully equipped restrooms. The centre also provides robust support for those with blindness or low vision, deafness or limited hearing, and neurodiverse individuals, including trained staff and sensory considerations.
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Visitor experience











- The main entrance and pathway are step-free and accessible.
- Designated drop-off or loading zones are available at the entrance with no time limit.
- Taxis or rideshare vehicles can drop passengers close to the main entrance.
- The path to the entrance has a smooth, paved surface with a gentle slope.
- Tactile ground surface indicators are provided at the entrance.
- The main entrance has clear signage and automatic doors.
- There is an accessible reception or information desk near the entrance.
- The venue is not accessible by public transport.
- Activities offer a range of sensory experiences for visitors sensitive to light, sound, or touch.
- Visitors can easily step away if they experience sensory overload during activities or events.
- Captions, subtitles, or sign language are available for all video content.
- Audio descriptions are available for video content for people who are blind or have low vision.
- A quiet space is available, though it is not clearly marked.
- Hearing loops or assistive listening devices are available in designated areas.
- Large-print materials are available.
- The venue does not play music through a speaker system and does not have areas with strong scents or fragrances.
- Tactile exhibits or braille signage are not available.
- Events are held at the venue, utilising audiovisual equipment.
- Information about event dates, times, and nature is provided in advance via website, Facebook, and Instagram.
- Events are held in environments suitable for visitors who are blind or have low vision, with even, non-slip flooring and unobstructed pathways.
- Events are held in environments suitable for visitors who are deaf or have limited hearing, with clearly displayed signs or graphics.
- Events are held in environments suitable for neurodiverse visitors.
- A designated breakout room or quiet space is available on-site for visitors who require it.
- Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
- Staff can intervene quickly if audiovisual content could trigger seizures or distress.
- The venue does not offer quiet hours for neurodiverse visitors.
- All staff have received training on accessibility and inclusion for visitors.
- Staff members are aware of accessible features and services and can provide assistance when needed.
- Accessibility inclusion training is provided to staff upon induction.
- Staff have received training on assisting people with disability during emergencies.
- If evacuation routes are not fully accessible, staff can assist those needing mobility support.
- The venue has an accessibility commitment or policy and conducts regular accessibility audits.
- Visitors can share feedback or suggestions about accessibility.




























Wheelchair & Mobility Scooter Access
- The main entrance and pathways are step-free and accessible.
- Automatic doors are provided at the main entrance.
- All internal entrances, passageways, and doors are at least 0.81 metres wide.
- Where steps are present on-site, ramps or lifts are also available.
Accessible Parking
- Three designated accessible parking spaces are available within 20 metres of the main entrance.
- There is adequate room to transfer to a wheelchair from both driver and passenger car doors.
- Parking spaces feature a kerb cut or level entry to a footpath, with no obstacles to the exit.
Accessible Restrooms
- The venue has clearly labelled, gender-neutral accessible restrooms with spacious interiors.
- Accessible restrooms feature grab rails, accessible height toilets (450-480mm), and transfer space to the right.
- Basins, taps, mirrors, soap dispensers, and hand drying facilities are all at accessible heights.
- Staff can unlock restrooms in an emergency, but there is no emergency call button inside.
Blindness & Low Vision
- A safe footpath with tactile ground surface indicators leads to the entrance and stairs.
- All floors and paths have non-slip surfaces with contrasts in colour or texture.
- Glass doors are clearly marked, and large-print materials are available.
- Audio descriptions are available for video content, and events are suitable for visitors with low vision.
Deafness & Limited Hearing
- Emergency alerts include both audio and visual warnings, with evacuation plans considering deaf and hard of hearing visitors.
- All video content includes captions, subtitles, or sign language.
- Hearing loops or assistive listening devices are available in designated areas.
- Events are held in suitable environments with clear signs or graphics.
Neurodiverse Support
- Activities offer a range of sensory experiences, and visitors can easily step away from events if needed.
- A quiet space and designated breakout room are available.
- The venue avoids strong scents and does not play music.
- Indoor temperatures are adjustable for visitor comfort, and events are suitable for neurodiverse individuals.
Service Animals
- Service animals are welcome on the premises.