Tauranga's isite Visitor Centre offers visitor information on all travel, accommodation, reservations, activities and tours. We are the local ticketing agent for Intercity, Interislander, Bluebridge, Kiwirail Scenic Journeys, iTICKET and Eventfinda. We can help with all bookings, whether local or nationwide. Our isite also stocks a small selection of souvenirs.
Accessible to visitors who:
Visitor experience
Visitors can reach this site using public transport, specifically by bus.
The closest public transport stop is not located within 200 metres of the venue entrance.
Designated drop-off and pick-up points are available for safe and convenient access.
Accessible parking, managed by the library, is located within 30 metres of the iSite.
The car park area is well-lit at night.
The venue does not have a designated breakout room or quiet space for visitors who require it.
Emergency alert systems produce audio warnings but do not include visual warnings.
Evacuation plans take into consideration individuals with deafness or limited hearing.
The venue does not offer activities considered suitable for participants who are neurodiverse.
The venue does not host any events or activities.
No water sports, water-based activities, or winter sports are offered.
The venue does not use audiovisual equipment for events or activities.
The venue is staffed.
Some staff have received workplace education and training on accessibility and inclusion.
Staff members are aware of accessible features and services within the venue and are able to provide assistance when needed.
Staff can help if emergency escape routes are not immediately accessible to people who require mobility assistance.
A feedback mechanism is in place for visitors to raise concerns about accessibility or to provide suggestions.
Wheelchair & Mobility Scooter Access
The main entrance and pathway are accessible, providing step-free access.
The reception area is easy to navigate for visitors using mobility aids.
The venue has no steps of any kind, and all doorways are wide enough for mobility aids.
A minor hazard exists with slightly raised and uneven tiles at the entrance.
Accessible Parking
The venue does not have dedicated accessible parking spaces.
Closest accessible parking is managed by the library and is within 30 metres.
There is no sufficient room for transfer by car doors, but drop-off points are available.
Accessible Restrooms
There are no public restrooms available at the venue.
Consequently, no accessible features such as grabrails, accessible handwashing facilities, or easy-to-use door mechanisms are present.
Blindness & Low Vision
A safe, non-slippery footpath leads to the entrance.
However, tactile ground surface indicators are not present on the pathway.
Emergency alert systems lack visual warnings.
Deafness & Limited Hearing
The venue does not host events or activities, so related activity-specific support questions are not applicable.
Emergency alert systems do not provide visual warnings.
Evacuation plans do consider individuals with deafness or limited hearing.
Neurodiverse Support
Activities are not deemed suitable for neurodiverse participants.
There is no designated quiet space or breakout room available.
Service Animals
All service animals are welcome on the premises.
Service animals can access all the same spaces as their owners.
